Who uses Service Portal?

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Who uses Service Portal?

Several different kinds of users can configure a portal.

Limited coding: Service Portal was designed so that even users with limited coding ability or knowledge of the platform UI could set up a portal.
ServiceNow Experts: Users with an understanding of the ServiceNow platform can create portals, set up URL redirects, and view all the components of the portal in a table. Most portal configuration takes place in the Service Portal configuration page, but in specific circumstances, Service Portal administrators may need to do additional configuration directly within the platform.
Developers: Advanced customizations and new widget creation are tasks for a developer or someone who understands AngularJS and Twitter bootstrap.

In all cases, the user configuring a portal must have the admin or sp_admin role.
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